Privacy Policy -

Protecting your data is a top priority for Skyrocket, and we've consistently prioritized this area. We're committed to being transparent about how we handle the personal information we gather. Below, you'll find detailed information about our practices regarding the collection and processing of personal data that may be obtained through our website, www.skyrocketsystemsgroup.com (hereafter referred to as “the website”).

Skyrocket Systems Group, LLC (also referred to as “we”, “us”, “our”, or “Skyrocket”) may collect and process personal data about you during your visit to this website.

Typically, you can browse our website without having to disclose any personal information about yourself. Nonetheless, to utilize certain sections of our website or to request particular information or services, it might be necessary for us to gather personal data from you. We will process this data based on the purposes outlined below.

For the fulfillment of pre-contractual and/or contractual responsibilities, your personal data may be processed by us for:

• responding to any requests, questions, or concerns you might have submitted through our website;
• facilitating your access to specific restricted areas of our website;

• enhancing and maintaining the website, as well as ensuring its security;
• carrying out surveys to gauge customer satisfaction; administering the newsletters you may choose to subscribe to;
• for recruitment purposes, specifically when you submit a resume or an online job application; and gathering aggregate statistics about website usage.

These activities are justified by our legitimate interest in ensuring that your visit and interaction with our website are enjoyable experiences. Furthermore, with your explicit prior consent, we may also use the personal information you provide for marketing purposes, especially to deliver personalized offers to you.

For current clients, your personal data will be retained for the duration of our contractual and/or business engagement. Following the conclusion of our relationship, your personal data may be stored in an intermediary database for five (5) years.

If you are a prospective client without any contractual and/or business engagement, your data will not be retained for more than three (3) years following your last interaction with us.

For job applicants, should you not be selected for employment, the information you have provided will be deleted no later than two (2) years after it was submitted. Additionally, any log information gathered for security, upkeep, and enhancement purposes will be retained for no more than one (1) year post-collection.

1. **Within Our Group Entities** Skyrocket operates with a global presence under a unified framework, despite comprising various legal entities such as subsidiaries located in different countries. Our operational processes and infrastructure are designed with an international scope that frequently extends across borders. It's crucial for you to be aware that your personal data may be shared not only within the Skyrocket group but also with our software accelerator programs operating under different DBAs (Doing Business As). This means your personal data might be transferred to and processed in any location worldwide where we have data centers or engage in business activities, including those outside the European Union (EU). All such data transfers are protected by a general data protection clause, adhering to the standards ratified by the European Data Protection Authorities in 2016. By implementing these rigorous protections, we ensure that your personal data enjoys a uniform level of security and care throughout the entire Skyrocket group, preserving the integrity and confidentiality of your information no matter where it is processed.
2. 1. 2. Third-party suppliers We engage with third-party suppliers and partners, sharing your personal data with them for the purposes outlined previously, excluding marketing activities. In relying on these external entities, we are diligent in ensuring they offer sufficient protection for the personal data processed on our behalf. This commitment extends to partners located outside the European Union, where we ensure compliance by entering into European Model Clauses as adopted by the European Commission. This approach guarantees that regardless of where your personal data is processed, it benefits from a high standard of protection consistent with European data privacy standards. 3. To Judicial, Public, and/or Government Authorities We may be obligated to disclose your personal data due to legal requirements, legal processes, litigation, and/or demands from public and governmental authorities, both within and outside your country of residence. Additionally, should we assess that disclosure is essential or appropriate for national security, law enforcement, or other significant public concerns, we reserve the right to share your personal data. Furthermore, in situations where we believe in good faith that disclosing personal information is reasonably necessary to protect our rights, pursue legal remedies, enforce our terms and conditions, investigate fraud, or safeguard our operations and users, we may also choose to disclose such information. This approach ensures that we adhere to legal obligations while protecting the integrity and security of our services and the community we serve.

Skyrocket periodically reassesses and adjusts its global business operations, which may include acquiring new entities or divesting or merging current ones. Such restructurings might necessitate the sharing of personal data with potential or actual buyers of our business segments, or acquiring personal data from potential sellers. We consistently strive to ensure that personal data involved in these transactions is protected under suitable confidentiality agreements. This practice is part of our commitment to safeguard the privacy and security of personal data throughout the process of any business reorganization.

As a valued user of Skyrocket, you possess certain rights concerning the personal data we hold about you. These rights include: Right to Access: You have the right to request access to the personal data we hold about you, allowing you to receive a copy of the personal data we have on file. Right to Rectification: If your personal data is inaccurate or incomplete, you have the right to request that we correct or complete it. Right to Erasure: Also known as the 'right to be forgotten,' you can request the deletion or removal of personal data where there is no compelling reason for its continued processing. Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances, such as if you contest the accuracy of the data or have objected to our use of it. Right to Data Portability: This right allows you to obtain and reuse your personal data for your own purposes across different services in a safe and secure way, without hindering its usability. Right to Object: You have the right to object to the processing of your personal data based on particular grounds, including processing for direct marketing purposes or processing based on legitimate interests or the performance of a task in the public interest/exercise of official authority. Right in Relation to Automated Decision Making and Profiling: You have the right to not be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. Skyrocket is committed to honoring these rights, ensuring that you can exercise them easily. Should you wish to make a request regarding any of these rights, please contact us using the information provided on our website. We are dedicated to addressing your concerns and will respond to your request in accordance with applicable laws and regulations.

Skyrocket is deeply committed to the protection and integrity of your personal data. We have deployed a wide range of advanced technological and procedural measures aimed at safeguarding the personal data we handle from any form of loss, unauthorized access, alteration, or destruction. This commitment to ensuring the security of your information is a fundamental aspect of our business philosophy, with our leadership and management team dedicating significant resources to the implementation of cutting-edge security protocols. Nevertheless, it's important to recognize the inherent challenges that come with transmitting data over the Internet. The online environment, by its very nature, carries certain risks that cannot be entirely mitigated. While we strive to adhere to the highest security standards and follow industry best practices, we need to inform you that the absolute security of data transmitted via the Internet cannot be fully guaranteed. In light of the complexities surrounding digital security, we believe in being transparent about the potential limitations of our security measures. Despite our diligent efforts to protect your data, it's necessary to state that Skyrocket cannot assume responsibility for any security breaches that may occur during the transmission of data over the Internet. This disclosure is meant to provide you with a realistic understanding of data protection challenges and acknowledge the collective responsibility we all share in securing data within the digital space. Our dedication to upholding rigorous security standards and openly communicating about these endeavors illustrates our commitment to your privacy and security. We aim to cultivate a clear comprehension of our data security strategy, highlighting our dedicated efforts to safeguard your personal information, while also recognizing the collaborative nature of navigating and protecting the digital ecosystem.

Skyrocket's websites may feature links to websites owned and operated by third parties. We do not endorse, nor do we make any guarantees or representations about these third-party websites. It's important for you to understand that these external sites may have their own privacy practices, which can differ significantly from those of Skyrocket. When you navigate to a third-party website, we strongly advise you to review their privacy policies to become familiar with how they collect, use, and share personal data. This precaution is crucial for ensuring that you are informed about the data protection measures in place on any site you visit through links provided by our websites.

This Policy was most recently revised on February 16th, 2024. To align with advancements in technology, shifts in industry practices, regulatory changes, and other factors, we may update this Policy from time to time. While we anticipate that most updates will be minor, significant modifications may occasionally be necessary. In the event of a material change to our privacy policy, we will clearly post a notification on the homepage of our website before the changes take effect, ensuring you are informed and can review the updated terms in a timely manner.